What we expect and what you can expect! • As your PTs’ we will work with you within the limits of what we consider safe to help you achieve the goals we have set out for you. • This partnership will require both parties to give their 100% during the allocated time within our personal training sessions to achieve these goals. • We aim to give an effective yet fun experience and thus am open to any criticisms that may arise during this time. • If it doesn't feel right say something, whether it's an exercise you are not comfortable performing with or that causes you pain or discomfort. • I expect all participants to be on time for their sessions, anytime that a person is late will be forfeited. (E.g. Being 5 minutes late to a 30 minutes session will not be made up at the end.) • If you arrive to your session early, wait until your session starts. It is not acceptable to walk in early and disrupt someone else’s session. • For the purposes of nutritional guidelines, they are that exactly, guidelines. I am NOT a qualified nutritionist nor dietician. • Due to the nature of personal training certain activities may require physical interaction between PT and participant, if at any stage you feel uncomfortable with this please say so and an alternative can be arranged. • Confirmation texts will be sent 24 hours before the first session of a new program or before a rescheduled session only. • Any contact with myself should be made by a phone call, if no answer, then a text message if regarding a cancellation will suffice. I will return calls and texts at my earliest convenience. I will not answer calls during a session. • It is completely up to your trainer if we think it is acceptable for children to accompany your sessions. If we allow your children to come along we do expect them to be well behaved during the session, we will not allow children to run around the space or play with equipment as; (a) it is unsafe for you and the child, this is a gym not a play centre, (b) we will not be reliable if the child does get hurt or if the child breaks something you will be expected to replace the item/s, (c) if you are in a group session, it is also disrupting and unfair to other people in the sessions who have come to exercise, If the child does behave inappropriately during a session we will not allow the child to attend future sessions. The technical stuff • I understand that Down Under Barbell has a Payment Policy. - You can pay by Cash, Bank Transfer. - 2 weeks upfront payments will be required if paying by cash or bank transfer. - If you no longer want to continue with sessions we require you to finish the sessions that have been paid for or you forfeit the remaining money. • I understand that Down Under Barbell has a 4 hour cancellation policy - Cancellations made before 4 hours will be rescheduled, - Cancellations within 4 hours unless under extreme circumstances, will be forfeit. (Extreme circumstances are at the discretion of Down Under Barbell) - If you do not show to your session, without letting us know you will still be expected to pay for this session. • Cancelled sessions may only be rescheduled once. • All sensitive information given is to remain confidential between Down Under Barbell and the client. Such data includes but is not limited to addresses, mobile numbers, date of births, emergency contact details and medical history details. • At no stage is it acceptable to arrive at a session, under the influence of either alcohol or an illegal substance, such occurrences will cause a forfeiting of the current session. Upon second occurrence, this contract will be cancelled and any remaining paid for sessions will be forfeit. • I accept all risks and hereby indemnify and release the instructor, their agents, affiliates, employees, members, sponsors, promoters and any person or body directly and indirectly associated with the Trainer, against all liability (including liability for their negligence and the negligence of others) claims, demands, and proceeding arising out of or connected with my participation in this exercise. • I acknowledge that participating in exercise may involve a risk of serious injury or even death from various causes including: over exertion, dehydration, equipment failure and accidents with equipment and surroundings. • I recognise the difficulties associated with the activity and attest I am physically fit to participate safely in the activity and that a qualified medical practitioner has not advised me otherwise. • I understand the demanding physical nature of exercise. I am not aware of any medical condition, injury or impairment that will be detrimental to my health if I participate in exercise. In the event that I become aware of any medical condition, injury or impairment that will be detrimental to my health, the instructor will be immediately informed. By continuing to participate in this exercise, I accept the risks despite these conditions and am still, and will always be under the terms of this agreement. • I certify that I am 18 years or older and have read this document and fully understand it OR as a parent or guardian of the participant (a) I agree to the above for myself and behalf of the participant and (b) I indemnify and will keep indemnified any person or body directly or indirectly associated with the conduct of the exercise on the terms referred to. Signautre: